Last night, the Lenovo Group, the relevant departments held an emergency Laptop Battery meeting notice posted in the official website, said a joint inspection with Sony batteries have been no complaints from quality problems. With a responsible attitude to consumers, Lenovo can be purchased in two years Tianyi F41 notebook computers, and the emergence of excessive battery discharge Sony battery users, free of charge to replace a new battery.
User to purchase hundreds of laptops Tianyi F41 year and a half later, due to excessive battery discharge complaint to the Lenovo Group, and the establishment of QQ FRU 92P1137 on the Internet activist group is sponsored by, Lenovo will be the battery samples were sent to Japan detection (paper 14 reports).
Last night, the Lenovo Group Public Relations Contact newspaper that Lenovo will be a number of complaints sent samples of the Sony batteries Sony Corporation of Japan to conduct a joint inspection. According to test results analysis, there is no censorship of the battery quality problems, 02K6651 it would not create security risks. According to media reports and the Group Customer Service Department phone number of complaints received showed that the present situation of the phenomenon of excessive battery discharge rate risk is very small, "probably at the extreme of a few about." The responsible person, the battery failure may be related to the user's habits, causing hundreds of complaints from the user focus on the Sony batteries.
After discussion, the association put forward the following opinions on handling: Users With an invoice from the purchase date (if not the host factory invoice Zeyi date) 02K6928 within two years, there standard Sony battery discharge too fast phenomena Lenovo Tianyi F41 users may contact the local service station testing, such as determining the fault phenomena, Lenovo replaced free of charge a new battery, replacement battery warranty for one year; provide samples for testing had been replaced due to excessive battery backup users, because the battery out of spare parts is a database of qualified Lenovo spare parts, and so the replacement warranty for one year from the date of the user in case of doubt, please call Lenovo customer service inquiries.
Lenovo recommends that customers who need to connect an external power supply the best long-term unplug the 02K6620 battery.
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